Fighting Scams and Protecting Consumers in the Modern World.
We live in a very different world than existed even 20 years ago. Every day scammers and crooks are taking advantage of highly advanced technology to steal millions of dollars from businesses and consumers. Better Business Bureau, which celebrates its 100th anniversary in Toledo next year, has evolved tremendously to adapt to these marketplace changes. What are the latest scams? How do the criminals exploit technology to fool us? What are the new initiatives BBB has created to fight the destruction of ethical education by our culture and the entertainment media? BBB President Dick Eppstein has witnessed tremendous changes in the way criminals exploit technology to their advantage. He will discuss the fight to educate consumers so they can avoid being cheated, and BBB’s effort to expose and destroy the crooks who prey on innocent victims every day.
Dick Eppstein is the president of the Better Business Bureau that serves a 24-county area of Northwestern Ohio, Lima and Southeastern Michigan from its offices in Sylvania Township. He is a graduate of the University of Toledo and the Better Business Bureau Institute for Executive Development, Washington, D.C.
For over 46 years, Dick has been involved in BBB work. He is well known as a regular guest on Toledo WTOL-TV (Channel 11), and is also a regular radio personality on several area stations. The Bureau under his leadership has established a national reputation for innovation, especially in its ethics instruction, charity review and advertising review programs.
Among other honors, Dick is a three-time past president of the Ohio Better Business Bureau and has been elected to the Scott High School (Toledo) Hall of Fame. He belongs to the FBI Citizens Academy, Association of Certified Fraud Examiners, and other professional organizations.
Dick and his wife, Grace, live in Sylvania Township. They are proud parents of two sons; Andrew, Chief of General Surgery at the Roudebush Veterans Administration Hospital in Indianapolis, and Alexander, Pastor at Bethel Reformed Presbyterian Church in Sparta, Illinois. They have four grandchildren.
